QuantumVPN Ltd. Privacy Policy
Last Updated: April 16, 2023
Introduction
QuantumVPN Ltd. ("QuantumVPN," "we," "us," or "our") is dedicated to protecting the privacy of our users. We provide a Virtual Private Network (VPN) service that is secured with quantum cryptography, enabling users to maintain privacy and security while using the internet. This Privacy Policy describes our practices regarding the collection, use, and disclosure of your information when you use our services and website.
By using our services, you agree to the collection and use of your information in accordance with this Privacy Policy. We encourage you to read this Privacy Policy carefully before using our services.
Information Collection and Use
- Personal Information
We collect minimal personal information to provide you with our services. When you create an account with QuantumVPN, we collect the following information:
- Email address: We require your email address for account verification, communication, and password recovery purposes. Your email address is kept confidential and is never shared with any third parties.
- Payment information: We use third-party payment processors to handle your subscription payments. We do not store your full credit card information on our servers. Our payment processors may collect additional information, such as your billing address, which is subject to their privacy policies.
- Non-Personal Information
We collect non-personal information for the purpose of improving our services and ensuring their security. This information includes:
- Connection timestamps: We store the date and time of your connection to our VPN servers. This information helps us monitor and maintain the performance of our services.
- Data usage: We collect information about the total amount of data you use while connected to our VPN service. This information is used for monitoring and maintaining service quality.
- Aggregated usage statistics: We collect aggregated, non-identifiable usage statistics to understand how our services are used and improve them accordingly.
- Cookies
Our website uses cookies to improve your user experience. Cookies are small text files that are stored on your computer or device when you visit a website. We use cookies to store your preferences, authenticate your session, and analyze the usage of our website. You can configure your browser to refuse all cookies or indicate when a cookie is being sent. However, some features of our website may not function properly without cookies.
Information Sharing and Disclosure
- Legal Requirements
We may disclose your information if required to do so by law, such as to comply with a legal obligation, protect and defend our rights or property, prevent or investigate possible wrongdoing in connection with our services, or protect the safety of users or the public.
- Service Providers
We may employ third-party companies and individuals to facilitate our services, provide the services on our behalf, or perform related services (e.g., payment processing, customer support, or maintenance). These third parties have access to your information only to perform these tasks on our behalf and are obligated not to disclose or use your information for any other purpose.
Security
We take the security of your information very seriously. We use quantum cryptography to protect your data, which is considered to be one of the most secure methods of encryption. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. We may also retain your information to comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights
You have the right to access, correct, or delete your personal information held by QuantumVPN. You can do this by contacting us at legal@quantumvpn.com. Please note that we may require you to verify your identity before processing your request.
If you wish to unsubscribe from our marketing communications, you can click the "unsubscribe" link at the bottom of our emails or contact us at legal@quantumvpn.com.
International Data Transfers
QuantumVPN operates globally, and your information may be transferred to and maintained on servers located outside of your country or jurisdiction. Data protection laws in these countries may differ from those in your jurisdiction. By using our services, you consent to the transfer, storage, and processing of your information in accordance with this Privacy Policy.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from anyone under 18 years old. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us at legal@quantumvpn.com, and we will take steps to delete such information from our systems.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Your continued use of our services after any changes are made to this Privacy Policy constitutes your acceptance of the updated Privacy Policy.
Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
QuantumVPN Ltd.1 Canada SquareLondon, E14 5AAUnited KingdomEmail: legal@quantumvpn.com